Studies Suggest Why TANGO Model Works in Building Capacity

of Small and Medium Sized Nonprofits

Executive Directors are increasingly weighing the cost benefit of outsourcing key administrative functions to external providers as an alternative to hiring staff, but often don’t have the time or expertise to evaluate them.   These organizations sometimes rely upon volunteer or pro-bono support or less experience/lower trained staff because it is less costly.  However this is not the best solution for attaining the expertise and sustained support necessary to effectively manage finance, IT, communications/ marketing, human resources, development, training, evaluation, fundraising, etc.  Therefore, the consideration of outsourcing is a viable alternative for organizations that need to improve the quality of these functions.  For those considering this option, a relatively new study sponsored by the Eugene and Agnes E. Meyer Foundation looks at the various outsourcing models, and provides a framework for evaluating them.    Although the research is focused on back office services in small nonprofits, it can be generalized to mid-sized organizations.  The full report can be found at Outsourcing Back-Office Services in Small Nonprofits.  TANGO was a participant in this study...

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